Alitera OÜ

We aim to deliver your order quickly and safely 🤍

1. Order processing

Orders are processed on business days.
After payment confirmation, you will receive a notification that your order is being prepared.

2. Delivery times

Delivery depends on:

• product availability
• destination country
• selected shipping method
• logistics providers

Estimated times are provided during checkout or in the shipping confirmation.

3. Shipping cost

Shipping costs are calculated at checkout based on the address and parcel size.

4. Transfer to carrier

Once the order is handed over to the carrier, transportation responsibility lies with the carrier.

5. Delays

Delays may occur due to circumstances beyond our control (weather, holidays, customs, etc.).
We appreciate your understanding.

6. Transport damage

If the packaging is damaged upon receipt, please report it to the courier and take photos.

7. Incorrect address

The customer is responsible for providing an accurate shipping address.

8. Contact
Alitera OÜ
📧 [alitera.ee@gmail.com]